Welcome to our company's policies. Here you can find important information about our guidelines and rules to ensure a safe, productive, and inclusive work environment. Our policies cover various aspects of our operations, including:

• Code of Conduct: Describes the behavior and ethical standards all employees must follow.

• Health and Safety: Explains our commitment to maintaining a safe and healthy workplace, including reporting procedures for hazards and accidents.

• Discrimination Policy: Emphasizes our dedication to providing equal employment opportunities and a diverse and inclusive workplace.

• Data Security and Confidentiality: Describes the measures in place to protect sensitive company and client information.

• Anti-slavery: Explains Company policy in regard to the Anti-slavery Act.

• Environmental: Outlines measures in place to mitigate the impact and commitment to the environment.

• Support Services Charging Policy: Outlining our charging policy for invoicing.

Please note that these policies may be updated as needed. Employees are expected to know and follow these guidelines at all times.
For more details on each policy, please contact the HR department or refer to the employee handbook. If you have any questions or need clarification on any of our policies, feel free to reach out to your supervisor or the HR department.

Environmental Policy

At JCT IT Consultant, we are committed to minimizing our environmental impact and promoting sustainability in all aspects of our operations. We recognize the importance of protecting the environment for future generations and believe that as a technology company, we have a responsibility to lead by example in environmental stewardship.

Data Protection Policy

1. Introduction

JCT IT CONSULTANT LIMITED is committed to ensuring the privacy and protection of personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Data Protection Policy outlines our approach to data protection and our commitment to safeguarding the privacy of individuals.

2. Scope

This policy applies to all employees, contractors, and third parties who process personal data on behalf of JCT IT CONSULTANT LIMITED.

3. Data Protection Principles

JCT IT CONSULTANT LIMITED is committed to adhering to the following data protection principles:

- Lawfulness, fairness, and transparency: Personal data will be processed lawfully, fairly, and in a transparent manner.

- Purpose limitation: Personal data will be collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes.

- Data minimization: JCT IT CONSULTANT LIMITED will only collect and process the personal data that is necessary for the intended purpose.

- Accuracy: JCT IT CONSULTANT LIMITED will take reasonable steps to ensure that personal data is accurate and, where necessary, kept up to date.

- Storage limitation: Personal data will be kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.

- Integrity and confidentiality: JCT IT CONSULTANT LIMITED will process personal data in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

4. Data Processing Activities

JCT IT CONSULTANT LIMITED will only process personal data for legitimate purposes, such as:

- Employee management

- Client and customer management

- Service delivery

- Marketing and communications

- IT security and system administration

5. Data Subject Rights

Data subjects have the right to:

- Access their personal data

- Rectify inaccurate personal data

- Erase personal data

- Restrict processing

- Object to processing

- Data portability

Requests to exercise these rights should be directed to the Data Protection Officer James Clear – Tournas, Info@jctitconsultant.com.

6. Data Security

JCT IT CONSULTANT LIMITED will implement appropriate technical and organisational measures to ensure the security of personal data, including protection against unauthorised or unlawful processing and accidental loss, destruction, or damage.

7. Data Breach Notification

In the event of a data breach, JCT IT CONSULTANT LIMITED will promptly assess the risk to individuals and, if required, report the breach to the Information Commissioner's Office (ICO) and affected individuals in accordance with the GDPR.

8. Data Protection Officer

JCT IT CONSULTANT LIMITED has appointed a Data Protection Officer (James Clear – Tournas, info@jctitconsultant.com) who is responsible for monitoring compliance with data protection laws and regulations.

9. Training and Awareness

JCT IT CONSULTANT LIMITED will provide regular training to employees and contractors on data protection and privacy matters to ensure a high level of awareness and understanding of their responsibilities.

10. Policy Review

This Data Protection Policy will be reviewed regularly and updated as necessary to ensure continued compliance with data protection laws and any changes in JCT IT CONSULTANT LIMITED's data processing activities.

11. Contact Information

For questions or concerns about this Data Protection Policy, please contact the Data Protection Officer at info@jctitconsultant.com.

Discrimination Policy

1. Purpose

JCT IT CONSULTANT LIMITED is committed to providing a work environment free from discrimination, harassment, and victimisation. This policy outlines our commitment to promoting equality, diversity, and inclusion within the workplace, and it sets clear expectations for employees, contractors, clients, and any other individuals associated with our organisation.

2. Scope

This policy applies to all aspects of employment, including recruitment, training, promotion, and working conditions. It also extends to interactions with clients, customers, suppliers, and other stakeholders.

3. Types of Discrimination

Discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other protected characteristic under the Equality Act 2010 is strictly prohibited.

4. Responsibilities

- Management: The leadership team is responsible for fostering an inclusive culture, preventing discrimination, and addressing any concerns raised promptly.

- Employees All employees are responsible for treating colleagues, clients, and others with dignity and respect and for reporting any instances of discrimination they witness or experience.

5. Prohibited Actions

Discrimination can take various forms, including but not limited to:

- Direct Discrimination: Treating someone less favourably because of a protected characteristic.

- Indirect Discrimination: Applying policies or practices that put individuals with certain protected characteristics at a disadvantage.

- Harassment: Unwanted conduct related to a protected characteristic that creates an intimidating, hostile, degrading, humiliating, or offensive environment.

- Victimisation: Treating someone unfairly because they have made or supported a complaint about discrimination.

6. Recruitment and Selection

 All recruitment and selection processes will be conducted on the basis of merit, and decisions will not be influenced by protected characteristics. Reasonable adjustments will be made to support applicants with disabilities during the recruitment process.

7. Training and Awareness

We provide regular training to employees on diversity and inclusion to raise awareness about discrimination and its impact. This training also emphasises the importance of creating a respectful and inclusive workplace.

 8. Reporting Procedure

Employees who believe they have been subjected to discrimination or who have witnessed discriminatory behaviour are encouraged to report the incident promptly. Reports should be made to the Director, who will ensure confidentiality and conduct a thorough investigation.

9. Consequences of Discrimination

Discrimination is a serious offence and may result in disciplinary action, up to and including dismissal. Individuals found to have engaged in discriminatory behaviour may also be subject to legal action.

10. Review and Monitoring

This policy will be regularly reviewed to ensure its effectiveness. [Your Company Name] will monitor and analyse workforce composition and employee relations to identify any discrimination-related patterns or trends.

Date of Issue: 2/1/24

James Clear – Tournas, Director.

Modern Slavery Act 2015 Statement

Introduction

JCT IT CONSULTANT LIMITED is committed to acting ethically and with integrity in all business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery and human trafficking are not taking place anywhere in our supply chains or in any part of our business.

Organizational Structure and Business

JCT IT CONSULTANT LIMITED is an information technologies company and consultancy located in North London; as a limited company with 1 director. We recognise that our business activities may have a direct or indirect impact on the issue of modern slavery and human trafficking, and we are committed to addressing and mitigating these risks.

Our Policies on Slavery and Human Trafficking

We operate a zero-tolerance approach to modern slavery and human trafficking and are committed to ensuring that there is no slavery or human trafficking in any part of our business. Our Anti-Slavery Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking are not taking place in our supply chains.

Due Diligence Processes for Slavery and Human Trafficking

As part of our initiative to identify and mitigate the risk of slavery and human trafficking in our business and supply chains, we have implemented the following steps:

1. Risk Assessment: We conduct risk assessments to identify and assess potential risks of modern slavery and human trafficking in our supply chains and take appropriate actions to address identified risks.

2. Supplier Audits:We conduct audits of our suppliers to assess their compliance with our Anti-Slavery Policy and to ensure they have effective systems in place to prevent and detect modern slavery and human trafficking.

3. Supplier Contracts: Our supplier contracts include provisions that require suppliers to comply with all applicable laws, including those related to slavery and human trafficking.

4. Employee Training: We provide training to our employees to raise awareness about the risks of modern slavery and human trafficking and to ensure they understand their responsibilities in preventing such practices.

Effectiveness in Combating Slavery and Human Trafficking

We assess the effectiveness of the steps we have taken to ensure that slavery and human trafficking are not taking place in our business and supply chains through regular monitoring and review processes. This includes evaluating the results of supplier audits, tracking compliance with our Anti-Slavery Policy, and addressing any identified areas for improvement.

Board Approval

This statement has been approved by the Board of Directors and will be reviewed and updated annually.

Date of Approval: 1/1/2024

James Clear-Tournas, Director JCT IT CONSULTANT LIMITED.

Health and Safety Management Policy

1. Introduction

JCT IT CONSULTANT LIMITED is dedicated to ensuring the health and safety of its employees, visitors, and stakeholders. Our commitment extends to providing a safe working environment, preventing accidents, and promoting the well-being of all individuals associated with our operations. This policy outlines our approach to health and safety management and serves as a guide for all employees.

2. Policy Statement

- We prioritise the health and safety of our workforce as a fundamental aspect of our business operations.

- Compliance with all applicable health and safety laws, regulations, and industry standards is a non-negotiable aspect of our organisational culture.

- We are committed to continual improvement in our health and safety management systems through regular assessments, training, and communication.

3. Organizational Structure for Health and Safety Management

a. Health and Safety Committee

The Health and Safety Committee is the primary body responsible for overseeing and coordinating health and safety initiatives across the organisation.

- Chairperson: JAMES CLEAR – TOURNAS, DIRECTOR.

- Members: Representatives from different departments and levels within the organisation.

b. Health and Safety Officer

The designated Health and Safety Officer is responsible for the day-to-day implementation and monitoring of health and safety policies and procedures.

- Health and Safety Officer: JAMES CLEAR – TOURNAS, DIRECTOR

c. Employee Representatives

Each department or team may designate an employee representative responsible for facilitating communication between employees and the Health and Safety Committee.

- Departmental Representatives:JAMES CLEAR-TOURNAS, DIRECTOR. Unless staff are added to the team / project they will be nominated and the document will be updated.

4. Responsibilities

- Management: The leadership team is responsible for establishing, implementing, and continually improving health and safety management systems. This includes providing necessary resources and support.

- Employees: All employees are responsible for adhering to health and safety procedures, reporting hazards, and actively participating in training programs to ensure a safe working environment.

5. Risk Assessment and Control

- We conduct regular risk assessments to identify potential hazards and implement control measures to mitigate risks.

- Employees are encouraged to promptly report any hazards, near misses, or concerns to the Health and Safety Officer.

6. Training and Awareness

- All employees receive comprehensive health and safety training to ensure they are aware of potential risks and understand necessary precautions.

- Regular awareness campaigns, toolbox talks, and training sessions are conducted to keep employees informed about health and safety practices.

7. Emergency Preparedness

- We have established emergency procedures, including evacuation plans and first aid provisions, to ensure a prompt and effective response in case of emergencies.

- Emergency drills are conducted periodically to familiarise employees with evacuation procedures.

8. Reporting and Investigation

- Incidents, accidents, and near misses are promptly reported, investigated, and documented to identify root causes and implement corrective actions.

- Lessons learned from incidents are shared with employees to prevent recurrence.

9. Continuous Improvement

- We conduct regular reviews and audits of our health and safety management systems to identify areas for improvement.

- Feedback from employees is actively sought and considered in the ongoing enhancement of health and safety practices.

Date of Issue: 1/1/22, 1/1/23,1/1/24.

James Clear-Tournas,

Director and H&S Officer

Code of Conduct

1. Introduction

JCT IT CONSULTANT LIMITED is committed to maintaining the highest standards of integrity, professionalism, and ethical behaviour in all aspects of its business operations. This Code of Conduct outlines the principles and guidelines that govern the behaviour of our employees, contractors, and representatives.

2. Compliance with Laws and Regulations

All individuals associated with JCT IT CONSULTANT LIMITED are expected to comply with all applicable laws and regulations. This includes but is not limited to data protection, intellectual property, and antitrust laws.

3. Professionalism and Integrity

- Professionalism: We strive for excellence in all our interactions, delivering quality services with competence, diligence, and accountability.

- Integrity: Honesty, transparency, and ethical behaviour are fundamental. We do not engage in deceptive practices, conflicts of interest, or any form of corruption.

4. Confidentiality and Data Protection

- Confidentiality: We respect the confidentiality of client information and proprietary data. Confidential information is not disclosed without proper authorisation.

- Data Protection: We comply with data protection laws and safeguard personal and sensitive information. Data is handled responsibly and securely.

5. Conflict of Interest

Employees must avoid situations where personal interests conflict with the interests of JCT IT CONSULTANT LIMITED. Any potential conflicts must be disclosed promptly to the appropriate authority.

6. Respect for Diversity and Inclusion

We foster a workplace that values diversity and inclusion. Discrimination, harassment, or any form of unfair treatment based on race, gender, age, sexual orientation, religion, or other protected characteristics is strictly prohibited.

7. Use of Company Resources

All company resources, including equipment, facilities, and intellectual property, should be used responsibly for business purposes. Unauthorised use or distribution of company resources is not permitted.

8. Health and Safety

Employees must adhere to health and safety guidelines to ensure a safe and secure work environment. Reporting of safety hazards and adherence to safety protocols is mandatory.

9. Social Responsibility and Environmental Stewardship

We are committed to being socially responsible and environmentally conscious. We seek to minimise our environmental impact, support community initiatives, and contribute positively to society.

10. Anti-Bribery and Anti-Corruption

We strictly prohibit bribery and corruption in all our business dealings. Employees must not offer, give, receive, or solicit any form of bribe or corrupt inducement.

11. Reporting Violations

Anyone who becomes aware of a potential violation of this Code of Conduct is encouraged to report it through appropriate channels without fear of retaliation. Reports can be made to Human Resources or the Director.

12. Consequences of Violations

Violations of this Code of Conduct may result in disciplinary action, up to and including termination of employment or contractual relationship. Legal action may be taken where applicable.

13. Review and Updates

This Code of Conduct will be periodically reviewed and updated to ensure its relevance and effectiveness.

Date of Issue: 2/1/24

James Clear – Tournas, Director.

Data Protection Policy

1. Introduction

JCT IT CONSULTANT LIMITED is committed to ensuring the privacy and protection of personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Data Protection Policy outlines our approach to data protection and our commitment to safeguarding the privacy of individuals.

2. Scope

This policy applies to all employees, contractors, and third parties who process personal data on behalf of JCT IT CONSULTANT LIMITED.

3. Data Protection Principles

JCT IT CONSULTANT LIMITED is committed to adhering to the following data protection principles:

- Lawfulness, fairness, and transparency: Personal data will be processed lawfully, fairly, and in a transparent manner.

- Purpose limitation: Personal data will be collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes.

- Data minimization: JCT IT CONSULTANT LIMITED will only collect and process the personal data that is necessary for the intended purpose.

- Accuracy: JCT IT CONSULTANT LIMITED will take reasonable steps to ensure that personal data is accurate and, where necessary, kept up to date.

- Storage limitation: Personal data will be kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.

- Integrity and confidentiality: JCT IT CONSULTANT LIMITED will process personal data in a manner that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

4. Data Processing Activities

JCT IT CONSULTANT LIMITED will only process personal data for legitimate purposes, such as:

- Employee management

- Client and customer management

- Service delivery

- Marketing and communications

- IT security and system administration

5. Data Subject Rights

Data subjects have the right to:

- Access their personal data

- Rectify inaccurate personal data

- Erase personal data

- Restrict processing

- Object to processing

- Data portability

Requests to exercise these rights should be directed to the Data Protection Officer James Clear – Tournas, Info@jctitconsultant.com.

6. Data Security

JCT IT CONSULTANT LIMITED will implement appropriate technical and organisational measures to ensure the security of personal data, including protection against unauthorised or unlawful processing and accidental loss, destruction, or damage.

7. Data Breach Notification

In the event of a data breach, JCT IT CONSULTANT LIMITED will promptly assess the risk to individuals and, if required, report the breach to the Information Commissioner's Office (ICO) and affected individuals in accordance with the GDPR.

8. Data Protection Officer

JCT IT CONSULTANT LIMITED has appointed a Data Protection Officer (James Clear – Tournas, info@jctitconsultant.com) who is responsible for monitoring compliance with data protection laws and regulations.

9. Training and Awareness

JCT IT CONSULTANT LIMITED will provide regular training to employees and contractors on data protection and privacy matters to ensure a high level of awareness and understanding of their responsibilities.

10. Policy Review

This Data Protection Policy will be reviewed regularly and updated as necessary to ensure continued compliance with data protection laws and any changes in JCT IT CONSULTANT LIMITED's data processing activities.

11. Contact Information

For questions or concerns about this Data Protection Policy, please contact the Data Protection Officer at info@jctitconsultant.com.

Support Services Charging Policy

At JCT IT Consultant Limited, we are dedicated to providing transparent and reliable support services to our valued clients. Our charging policy ensures clarity and fairness in our billing practices. Please review the following policy regarding our support service charges:

Hourly Rate: Our standard hourly rate for support services is £55 per hour, excluding VAT.

Rounding Policy: To streamline our billing process, we round up support time to the nearest hour. This means that any support task requiring less than a full hour will be rounded up to the nearest hour for billing purposes.

Transparency: We are committed to transparency in our billing practices. Should you have any questions or concerns regarding the time spent on your support issues or our charging policy, please don't hesitate to contact us. We are more than happy to provide detailed breakdowns of our work upon request.

Payment Terms: Payment for support services is due upon completion of the support task or within 30 days of the invoice date If previously agreed. We accept cash, credit card or bank transfer payments.

Agreement: By engaging JCT IT Consultant Limited for support services, you acknowledge and agree to our charging policy as outlined above.

We value your trust and strive to provide the highest level of service to meet your support needs. If you require further assistance or have any questions regarding our support services or billing practices, please do not hesitate to contact our support team.

Thank you for choosing JCT IT Consultant Limited.

Sincerely,

James Clear - Tournas
Director
JCT IT Consultant Limited